Privacy Policy

Introduction
Welcome to Qurtrcen! We understand that the privacy of your personal information is of great importance. This Privacy Policy is intended to explain to you how we collect, use, store and protect your personal information, as well as your rights in the process of information processing. By using our website, purchasing products or enjoying services, you agree to all the contents of this Privacy Policy. If you have any questions about this policy, please feel free to contact us at contact@lienthelp24h.com. 

I. Information We Collect
1. Personal Identification Information
When you register an account, place an order to purchase products or communicate with us, we may collect your name, email address, mailing address, phone number, payment information (such as credit card number, payment platform account, etc.). This information is used for order processing, customer service, product delivery and necessary communication with you.
2. Browsing and Use Information
When you visit our website, we automatically collect some information, including your IP address, browser type, operating system, access time, browsed pages, click records, etc. This information helps us analyze website usage, optimize user experience and improve service quality.
3. Device Information
We may collect information about the device you use when visiting the website, such as device model, device identifiers (such as cookies, pixel tags, etc.), to provide personalized services, conduct security monitoring and prevent fraud.

II. Use of Information
1. Process your order, including confirming purchase, arranging shipment, and providing after-sales support;
2. Send you order status updates, important notifications, and service-related information;
3. Provide you with personalized recommendations and display products and promotions that match your interests;
4. Improve website functionality and user experience, and analyze user behavior and needs;
5. Conduct security monitoring, prevent and deal with fraud, abuse or other violations;
6. Comply with legal and regulatory requirements, respond to legal proceedings, government requests, or protect the legitimate rights and interests of us and other users.

III. Sharing of Information
We will not sell your personal information to third parties for marketing purposes. However, we may share your information with third parties in the following circumstances: 1. Service providers: We may share your information with third parties that assist us in operating our business and providing services, such as logistics partners, payment processors, etc. These third parties are subject to strict confidentiality obligations and may only use the information to perform their service duties; 2. Legal requirements: We may disclose your personal information when required by laws, regulations, legal procedures, government orders or judicial authorities; 3. Protecting rights and interests: We may share your information when necessary to protect the rights, property or security of us or other users.

IV. Storage and protection of information
We take reasonable technical and organizational measures to protect the security of your personal information and prevent it from being accessed, used, disclosed or tampered with without authorization. Your personal information will be stored on a secure server and payment information will be encrypted during transmission. However, network security cannot be absolutely guaranteed. Despite our best efforts, we cannot completely eliminate the risk of information leakage. In the event of an information leakage incident, we will promptly notify you and take appropriate remedial measures as required by law.

V. Your rights
1. Access and correction: You have the right to access and correct the personal information we hold about you. You can request to review and modify by logging into your account or sending an email to contact@lienthelp24h.com.
2. Deletion: You have the right to request the deletion of your personal information in compliance with legal provisions. However, some information may not be deleted immediately due to legal requirements or business needs;
3. Restriction of processing: You can ask us to limit the processing of your personal information, such as when the accuracy of the information is disputed or the processing is unlawful;
4. Objection to processing: Based on specific reasons, you can object to our processing of your personal information based on legitimate interests;
5. Right to data portability: To the extent permitted by law, you have the right to obtain a copy of the personal information you provided to us and request that it be transferred to another data controller.

VI. Protection of minors
Our services are not intended for minors under the age of 18. If we find that we have collected personal information of minors, we will delete the relevant information as soon as possible. If you think we have accidentally collected information of minors, please let us know at contact@lienthelp24h.com.

VII. Policy Updates
We reserve the right to update this privacy policy based on business development, changes in laws and regulations, etc. The updated policy will be published on the website, and your continued use of our services constitutes acceptance of the new privacy policy. We recommend that you check this page regularly to learn about policy changes.

If you have any questions, comments or complaints about this Privacy Policy, please contact us at contact@lienthelp24h.com and we will respond and process your request within a reasonable time.